AFG partners with Tic:Toc

by Jayden Fennell 05 Aug 2022

Fintech lender Tic:Toc is working with leading aggregator Australian Finance Group to offer a broader product set to borrowers who might not be eligible for a Tic:Toc home loan.

The partnership will deepen the capability of Tic:Toc’s automated lending platform to assess customers' data against a wide suite of products. It will also strengthen broker relationships.

AFG CEO David Bailey (pictured above left) said both AFG and Tic:Toc were leveraging technology to make the service experience better for customers.

“We’re very pleased to be partnering with leading digital lender and technology provider Tic:Toc to help deliver a better service to Australian home buyers," Bailey said. “We bring our best-practice aggregation solution, decades of experience in helping to build extraordinarily successful broker business and a great range of products to the table and Tic:Toc brings world-leading technology via their AI-driven lending platform and tech-centred customer focus.”

Read more: AFG reports solid third quarter

Bailey said an increasing number of customers were choosing to research products online.

“Working with Tic:Toc offers a fantastic opportunity to further expand the broker proposition to this market and continue to drive choice and competition for Australian consumers,” he said. “We have more than 70 lenders on our panel spanning residential and commercial lending and will always aim to provide our brokers with the broadest possible suite of products and lenders to meet the needs of their customers and encourage a competitive lending landscape.

“By partnering with organisations like Tic:Toc, we can continue to harness opportunities to leverage technology to deliver value to our brokers and an enhanced customer experience for homebuyers.”

Bailey said the partnership would not only create an exceptional digital broker experience for Tic:Toc customers, but collectively AFG could work towards transforming the landscape for all of its brokers.

“We are excited about this partnership and look forward to it growing in the future,” he said.

Read more: Tic:Toc announces new chief technology officer

Tic:Toc Founder and CEO Anthony Baum (pictured above right) added that he was thrilled to partner with such a respected and experienced industry heavyweight as AFG.

“AFG and Tic:Toc are aligned on our commitment to deliver customer-focused, low-friction home loan solutions for Australians and their communities,” Baum said. “This innovative partnership is an example of the work Tic:Toc is doing to make home loans faster, smarter and simpler for our customers and partners.”

Baum said Tic:Toc decided to partner with AFG as it aligned with its commitment to delivering customer-focused solutions for all Australians.

“We both also recognise the significant opportunities AI and ML technology can play in the broker industry,” he said. 

Baum said the integration of Tic:Toc’s proprietary AI-driven platform with AFG’s aggregation technologies would enable the fintech to further develop highly automated broker solutions that could be made available to the broking industry.

“It will enable the broker to access the customers fully assessed financial position as part of their processes,” he said. “These solutions will focus on bringing much-needed operation efficiency to the high-cost and inefficient home loan fulfilment value chain.”